Refund Policy

Authentic Intellect Publications (“AIP”) is committed to providing high-quality digital and physical products. This Refund Policy explains how refund, replacement, and billing-related requests are handled for purchases made through our website.

Digital Products

Due to the nature of digital products, including downloadable books, PDFs, and other electronically delivered materials, purchases are generally non-refundable once access or delivery has occurred.

If you experience a technical issue preventing access to a purchased digital product, please contact us. Authentic Intellect Publications will make reasonable efforts to restore access or otherwise resolve the issue.

Memberships

Membership enrollment fees, installment payments, renewals, and membership-related purchases are subject to the terms applicable to the selected membership program.

Please review the applicable membership terms and conditions before enrolling or making a membership-related payment.

Physical Products

Physical products, including printed books, apparel, and accessories, may be eligible for replacement or refund if they arrive damaged, defective, misprinted, incorrectly fulfilled, or materially different from the product ordered.

Because many physical products sold by Authentic Intellect Publications are produced or printed on demand, returns or refunds are generally not available solely because a customer changes their mind, selects an incorrect size or option, or no longer wants the product.

Requests involving damaged, defective, misprinted, or incorrectly fulfilled products should generally be submitted within fourteen (14) days of delivery.

When contacting us, please include your order number, a description of the problem, and photographs of the affected product when applicable. This information helps us evaluate the issue and determine the appropriate resolution.

Authentic Intellect Publications will review the request and determine the appropriate resolution, which may include replacement, correction, or refund depending on the circumstances.

Duplicate or Incorrect Charges

If you believe you were charged more than once for the same order or believe that a charge was processed incorrectly, please contact us promptly so that we can review and resolve the issue.

Refund Processing

Approved refunds will generally be returned to the original payment method used for the purchase.

Processing and posting times may vary depending on your financial institution or payment provider.

Contact Us

For refund, replacement, or billing questions, please contact us at:

Email: officeadmin@authenticintellectpubs.com
Phone: 866-470-5777